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Los Altos Hills


Los Altos Hills Emergency Services

To Report Any Emergency 911
Emergency call to Sheriff/Fire Department 911
To report a non-emergency to Sheriff 408-299-3233
To report a non-emergency to Fire Department 408-378-4010
Santa Clara Co Office of Emergency Services 408-808-7800
Poison Control 800-222-1222
Hazardous Waste – to report a spill 911
Support Network for Battered Women 800-572-2782
Animal Control Services 650-496-5971
After hours Animal Control Services 650-329-2413
After hours emergencies – Santa Clara County Communications
Roadway blockage 408-299-3233
Storm drain 408-299-3233
Sewers 406-299-3233


Town Hall – General information 650-941-7222
Fax 650-941-3160
Building Department 650-941-7222, ext 230
Code Enforcement 650-941-7222. ext 242
Parks & Recreation Department 650-941-7222, ext 241
Planning Department 650-941-7222, ext 235
Public Safety Officer 650-941-7222, ext 242
To report:  
Pathway blockage 650-941-7222
Roadway blockage 650-941-7222
Storm drain 650-941-7222
After business hours 408-299-3233
Who To Call For:  
Building permit 650-941-7222, ext 230
Business license 650-941-7222
Code violations 650-941-7222, ext 242
Dog license 650-496-5971
General information 650-941-7222
Mediation services 650-949-5267
Non-Emergency Critical Health & Human Services 211
Planning permit 650-941-7222, ext 235
Street lights out 800-743-5000
Support services for battered women/children 800.572-2782
Vector control – mosquito abatement 800-675-1155
Wildlife rescue 650-494-7283


El Camino Hospital 650-940-7000
Stanford University Hospital 650-723-2300
Lucile Packard Children’s Hospital 650-497-8000


California Poison Control 800-222-1222
Los Altos City Hall 650-947-2700
Los Altos Police Department 650-947-2770
Los Altos Library 650-948-7683
Mid-Peninsula Open Space District 650-691-1200
Santa Clara Co Registrar of Voters 408-299-8683
Santa Clara County Offices 408-299-4321
Santa Clara Co Dept of Environmental Health 408-918-3400
Santa Clara Co Household Hazardous Waste 408-299-7300
Santa Clara Co Tax Assessor 408-299-5570
Santa Clara Valley Transportation Authority 408-321-2300
Santa Clara Valley Water District 408-265-2600
Santa Clara Co Vector Control 800-675-1155

The Town of Los Altos Hills contracts with the Santa Clara County Sheriff’s Department 
for law enforcement and public safety services.  Residents of Los Altos Hills participate in the direct election of the Sheriff.  Specific services provided to the Town are negotiated and approved by the City Council. Important phone numbers for residents to remember are:
911 to report all emergencies
408-299-2311 for non-emergency calls
211 – a 24/7 service that provides streamlined access to critical health and human services. This service is available in over 140 different languages
Fire Protection, suppression and safety services are provided by the Los Altos Hills County Fire District. The District contracts with the Santa Clara County Fire Department for services. Fire prevention programs provided by the District include free brush chipping and removal, brush and yard waste drop-off days, and site visits for property fire fuel evaluations. For additional information, residents can contact the District at 650-949-1044.
In addition to the basic police, fire and disaster services Los Altos Hills receives from outside agencies, Town staff and theEmergency Communications Committee  work together with the City Council to address emergency response planning and training. The goal of the Town is to ensure that the community is organized and ready for any emergency.
Animal control services are provided through a contract with the City of Palo Alto.  Services include regular field coverage by an Animal Control Officer, investigation of all animal bite incidents, licensing of animals, information about lost pets, and disposal of dead animals. Residents can obtain more information about Palo Alto Animal Services at 650-496-5971 or call 650-329-2413 for dispatch services.
The Town of Los Altos Hills has a leash law. Pursuant to Municipal Code Title 6, Chapter 1, Section 6-1.409 “No person owning or harboring any dog shall allow or permit such dog, whether licensed or not, to be upon a public street, sidewalk, park, school ground, public place or upon any unenclosed lot or land except when held under leash by an able-bodied person.” Residents may be issued a citation if their dogs are not on a leash.

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